Shipping

Shipping

Worldwide Delivery

RepTime Factory offers international shipping for customers purchasing our pre-owned and collectible timepieces.

Because luxury watches are high-value items, we take additional precautions when preparing orders for shipment.

Order Processing

Orders are carefully inspected, prepared, and securely packaged before dispatch.

Processing time may vary depending on:

  • Product availability

  • Payment verification

  • Order value

  • Destination country

  • Required documentation

For watches marked “Available on Request”, please contact us before placing an order so we can confirm current availability and estimated dispatch time.

Secure Packaging

Every watch is securely packaged to help protect it during international transportation.

Where applicable, the watch, box, papers, and accessories are packaged separately and protected against movement and impact during transit.

Insured Shipping

High-value watch orders are shipped using trackable delivery services and, where available, appropriate shipping insurance.

Tracking information will be provided once the order has been dispatched.

Please retain the tracking information until your order has been successfully delivered.

Delivery

Delivery times depend on the destination country, shipping method, customs clearance, and local carrier.

International shipments may experience delays caused by:

  • Customs processing

  • Import procedures

  • Local carrier delays

  • Public holidays

  • Weather or other transportation disruptions

Estimated delivery times are not guaranteed.

Customs, Duties & Taxes

International customers are responsible for any applicable:

  • Import duties

  • Customs fees

  • VAT

  • GST

  • Local taxes

  • Brokerage or clearance charges

These charges vary by destination and are generally determined by the customs authority in the receiving country.

RepTime Factory does not control customs processing times or the amount of duties and taxes assessed by local authorities.

Delivery Address

Please ensure that your shipping address and contact information are accurate before completing your purchase.

Once an order has been dispatched, changes to the delivery address may not be possible.

For high-value orders, a signature may be required upon delivery.

Damaged Packages

If your package appears damaged when delivered, please document the condition of the package before opening it whenever possible.

If the watch or its contents appear damaged, contact us immediately.

Please provide photographs of:

  • The outer packaging

  • Shipping label

  • Internal packaging

  • The watch and any visible damage

Email: 564278368@qq.com
WhatsApp: +86 187 9479 9901

Need Help?

For questions about shipping, availability, delivery estimates, or international orders, please contact our team.

RepTime Factory
Email: 564278368@qq.com
WhatsApp: +86 187 9479 9901